Privacy Policy

Privacy Notice & Your Privacy Rights

To exercise your privacy rights Click Here

For our detailed Privacy Notice Click Here


Trans-50 collects information through our website, other interactive properties, as well as the day-to-day, in-person operations through which the services are delivered. We are committed to protecting the personal information we collect about you, and we take reasonable precautions to safeguard its confidentiality. This Privacy Notice describes the categories of information we collect, the purpose of such collection, the sources of information collection, and the categories of third parties we share information with. For a more details regarding your personal information please review our detailed Privacy Notice.


Personal information we collect:

We collect information when you engage with certain parts of the Services. We collect the following categories of personal information:

  • Name and contact information (e.g. address; phone number; email, fax);
  • Billing Information (e.g. credit card, bank account, billing contact information);
  • Geographic or location information;
  • Internet or network activities of residents or other users engaging with publicly available technology (e.g. computers available in common areas);
  • Health Information, when a resident has engaged Trans-50 for specific medical/nursing services;
  • Information you may share with us specific to your needs as a resident;
  • Contact information for family members and/or emergency contacts;
  • Other information that may be exchanged in the course of engaging with the Services.  You will be aware of any subsequently collected information because it will come directly from you.


Purpose(s) of information collection:

The information we collect may be used for several purposes including:

  • to administer the Services to you;
  • to create user accounts;
  • to respond to your requests;
  • to get your feedback regarding the services;
  • to distribute communications relevant to your use of the Services, such as system updates, policy information, information about your use of the Services;
  • as may be necessary to support the operation of the Services, such as for billing, account maintenance, and record-keeping purposes;
  • to send you Trans-50 solicitations, product announcements, and the like that we feel may be of interest to you. Please note that you may “opt out” of receiving these marketing materials
  • in other manners after subsequent notice is provided to you and/or your consent is obtained, if necessary.


Sources(s) of information we collect:

Our primary source of information collection is directly from you.  In addition, we may collect certain personal or non-personal information using other sources, including:

  • Our own cookies on our website;
  • 3rd party cookies on our website;
  • Social media networks;
  • 3rd party software applications.


Categories of third parties we share information with

We may share information we collect with the following categories of 3rd parties:

  • Third-party vendors or service providers providing crucial services and necessary to provide the Service;
  • Business partners, contractors, channel partners, or other affiliated entities;
  • Medical provides as may be necessary as a part of providing medical services to residents;
  • Government agencies or other parties in response to legal process or other requests, where permitted by law.


Your Privacy Rights:

The detailed Privacy Notice provides more information regarding your rights, but, as a resident of South Africa, you have certain rights regarding your personal information, which can be exercised as described in the detailed Privacy Notice.  Those rights include the right:

  • to know whether your personal information is collected or processed by us;
  • to access the specific pieces of personal information collected about you, including a record of all third parties or categories of third parties having access to your personal information;
  • to correct or rectify personal information collected about you, and/or delete specific pieces of personal information;
  • to delete all the personal information collected about you, subject to certain exceptions;
  • to opt-in or opt-out of direct marketing to you;
  • to object to processing of your personal information;
  • to appeal any rejection of access to your personal information;
  • to submit a complaint to the data protection regulator.


Contact Us/Responsible Party under the POPI Act

If you have any questions in relation to this policy or how we collect, use, store, or share your data, you can contact us, the Responsible Party under the POPI Act at:

Tel: 011 823 2651


Address: 5 Miranda Street, Ravensklip 1459 Boksburg, South Africa

To exercise your privacy rights Click Here